IT Support

Product Management
Imola (Italy)
Full Time

Who are you?

You are a highly motivated and skilled IT Support who wants to join our team. In this role, you will be responsible for designing, implementing, and maintaining integrated systems that meet our clients’ needs. You will work closely with various departments to ensure seamless integration of hardware, software, and network systems.

Who are we?

Myappfree SPA is a leading company in digital advertising, designing innovative solutions to address the needs of advertisers and publishers in the Performance App Marketing industry. We have been awarded 6th and 3rd globally on the Appsflyer Performance Index, and TOP10 (Italy) and TOP100 (Europe) for best growing startups by the Financial Times.

What will you do?

  • Design and Implementation: Develop and implement system integration solutions that meet client requirements and industry standards.
  • Testing and Troubleshooting: Conduct tests to ensure system functionality and troubleshoot any issues that arise.
  • Collaboration: Work with cross-functional teams, including software developers, network engineers, and IT support staff, to integrate different systems.
  • Documentation: Create and maintain detailed documentation of system configurations, processes, and changes.
  • Customer Support: Provide technical support to clients, including on-site assistance and remote troubleshooting.
  • Project Management: Manage integration projects from conception to completion, ensuring timelines and budgets are met.
  • Continuous Improvement: Stay updated with the latest industry trends and technologies to continually improve integration processes.

What do you need?

  • Proven experience as a System Integrator or in a similar role, with a strong understanding of system integration principles.
  • Proficiency in various programming languages (e.g., C#,Typescript), knowledge of network protocols, and experience with different operating systems (e.g., Windows, Linux).
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
  • Excellent verbal and written communication skills in both Italian and English, with the ability to explain complex technical concepts in a clear and understandable manner.
  • Ability to manage multiple projects simultaneously, with strong organizational and time management skills.

What does it mean working at MAF?

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and skill development.
  • You will work with a team of international professionals in one of the best digital marketing scale-up companies.
  • You can improve your personal skills: we provide a budget for training courses or events, giving you the opportunity to choose your professional and personal growth within our team!
  • We celebrate our company with team-building days – brainstorming and relaxation!
  • You will have free meals, snacks, fruit, and drinks.

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